Why you should use a CRM agency as a technical resource

Yes, CRM has huge operational and strategic capabilities. But in its simplest form, it’s a beast of a piece of technology. And like your brand-new
Retail and CRM: how to do more with less

You can’t really miss the overall sentiment in the retail sector; 2023-2024 will remain a tough market. Inflation remains at an all time high, squeezing
Why CRM automations are key to successful segmentation

If you’re not segmenting, then you’re mass mailing. And if you’re mass mailing, let’s be honest, you’re just spamming your customers. Segmentation is the key
How to get your CRM migration right

CRM’s the largest software market in the world and has continued to grow exponentially since the Covid pandemic. It’s expected to reach more than $80
GDPR: are you handling your data properly?

Are you handling your data properly? Do you know how to handle your data properly to be GDPR compliant? You understand that sending personal data
How acquisition data can shape your retention strategy

When we’re asked how much data an organisation should collect, we only ever respond in one way. There’s no such thing as too much data.
Maximise your loyalty programme with slicker personalised communications

“According to the study of 1,000 people, 92% of Brits are relying on loyalty programmes to give an extra boost to their everyday spending during
Multi-channel marketing: creating an impactful customer communication strategy

What is multi-channel marketing? Multi-channel marketing (also known as cross-channel or omnichannel marketing) is a coordinated customer marketing campaign across a range of communication channels.
WeDoCoding with SheCodes

We’re big fans of the SheCodes workshops here at WeDoCRM. They’re perfectly set up to work around your busy lifestyle, you get actual hands-on experience with
How do I choose the right sales and marketing software?

Do I need a CRM system or a marketing platform as part of my marketing technology (MarTech) stack? It’s something we’re asked a lot. Knowing
