*Please note that applications will be automatically rejected from candidates who live outside of the UK and/or from candidates who do not hold legal status to work unrestricted in the UK.

About WeDoCRM:

As a specialist in Customer Relationship Management (CRM) and Digital Marketing, WeDoCRM supports companies of all sizes drive ROI from their customer database. Our agency is growing up quickly as more and more companies partner with us to deliver powerful CRM and digital marketing services.

About the role:

This is a brand-new hire for our agency as we look to expand the services available to our clients. As our CRM Executive, you’ll be responsible for day-to-day execution of campaigns for our clients. This will include everything from campaign management, to building emails to creating data segments and launching emails. As well as supporting the technical and execution side of things, you’ll also have the opportunity to get involved with some project-based work and marketing strategy.

Technical skills are important for this role – it is key that you know HTML & CSS and are familiar with building and launching emails. You don't need to be a seasoned CRM marketer or an expert on the strategy side, but it's important that you’ve had exposure to CRM marketing and know the basics.

What to expect day-to-day:

• Building and launching email campaigns
• Building landing pages
• Understanding the data structure and building data segmentation
• Creating dynamic content and personalisation within emails
• Proofing emails to ensure the highest standard, including checking all links, proofreading copy, and checking mobile/device rendering.
• Submitting requests for translations into other languages and localising emails for different regions
• Working with stakeholders to coordinate amends and get approvals
• Supporting on providing reporting on email performance
• Resizing images for email using Photoshop or similar

Experience and skills required (critical):

• Minimum 2+ years in a CRM role.
• Intermediate/Advanced HTML & CSS
• Working knowledge of CRM and ESP systems, for example, Salesforce, HubSpot, Zendesk, Responsys, Active Campaign and/or others.
• Experience building, troubleshooting and optimising HTML email templates.
• Experience working with data and segmentation.
• Experience with A/B testing of email campaigns
• Experience creating dynamic content and personalisation within emails
• Photoshop or other design tool

Great to have (but will not exclude you from fair consideration):

• Knowledge of SQL and Javascript
• Knowledge of Ampscript
• Experience specifically with Salesforce Marketing Cloud
• Working knowledge and experience in Google Analytics and/or other reporting tools.
• Experience building and optimising automation journeys.

Our ideal candidate:

There isn't one. The only thing we ask is that you're experienced in all things content marketing, have an open-mind and would enjoy playing a key role in shaping WeDoCRM and one of our key clients.

What our company stands for:

Fairness, understanding and the promotion of self-worth. We're young and as such our identity is still being shaped. Regardless, we already have a cornerstone which centres around equal opportunity and understanding. Equality is paramount to who we are and we will always ensure our employees have a safe environment to be themselves and flourish. We also pride ourselves on ensuring everyone maintains a healthy and happy work/life balance which is why flexi-working is offered to everyone.

Salary & extras

£28,000 - £33,000 (d.o.e). Remote office membership, employee benefits and wellbeing platform, new business commission structure.

Place of work

This position is fully remote from anywhere in the UK and offers flexi-working options. Must be fluent in English, live within the UK and have the right to work unrestricted in the UK.

Given most of our agency employees are based in London, willingness to travel to the capital every now and then for socials would be greatly appreciated. 

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