Skip links

WeDoCRM Partners with ESL FACEIT Group: The world’s leading esports company

We are delighted to announce the official partnership between WeDoCRM and the leading competitive esports company, ESL FACEIT Group.

A culmination of more than two decades of leading esports and the gaming scene, they create cool gaming worlds where players and fans come together. Using the legacy of famous brands like ESL and FACEIT, they keep improving the global esports scene. By teaming up with game developers, publishers, and media partners, ESL FACEIT Group makes products that bring gamers closer and boost gaming culture.

We will work as a comprehensive CRM team, directly supporting the Head of CRM. 

As an insourced agency, we will seamlessly embed ourselves into the business’s daily operations, taking charge of all CRM and campaign activities on the head of CRM’s behalf. This will enable him to concentrate on strategic aspects of operations.

Key highlights of the partnership:

  • Day-to-day management of BAU activity
  • Support with Braze and acting as the go-to-knowledge-base for all Braze queries
  • Support with MarTech Stack including Moveable Ink and CDP
  • Option to utilise wider agency resources spanning Dev, Content, Technical CRM, and Strategy to ensure they have every gap covered and can proactively increase CRM operations through 2024

“Joining forces with ESL FACEIT Group is an incredible introductory step for WeDoCRM into the world of esports.”, said Matthew Watson, Co-founder & CEO at WeDoCRM. “Our partnership as their official CRM agency, will see them adopt our insourced model in a full capacity as we become a full-service CRM team for their Head of CRM, Jake”.

Their vision and purpose is to create worlds beyond gameplay, where players and fans become a community. We’re excited to be a part of their vision. Stay up to date with our partnership as we dive deep into the world of the gaming community.

Interested in featuring in a news story? Please contact Vanessa Mallia at for more information and the full press release.

This website uses cookies to improve your web experience.

WeDoCRM is a specialist CRM agency. We work with companies and brands of all sizes, supporting them with a wide range of CRM and Marketing services.

Tel: 0203 319 5273