Meet Our Senior CRM Manager – Georgia Vlachou

Our “Spotlight on Services” series introduces WeDoCRM’s team members and explains how they contribute to your projects or daily support when you team up with
Reimagining Retail CRM: The Best CX and Personalisation Tactics

Peak season isn’t just a weekend anymore; it’s practically a whole season of its own. You’ve got promotions starting earlier, running longer, and every brand
What John Lewis Can Teach Us About Emotional Marketing

Every year, without fail, the John Lewis Christmas advert becomes a national moment. People stop what they are doing to watch. Not because they’re waiting
How Retailers Can Do More With Less in 2025

The mood across retail in 2025 could best be described as… tense smiles and budget spreadsheets. Back in 2023, we wrote a blog on this
Reimagining Retail CRM for Black Friday: Whitepaper & Webinar with Bloomreach

WeDoCRM are delighted to launch our latest Retail CRM whitepaper and webinar next week, with our partner Bloomreach, just in time for Black Friday and
Multichannel vs Omnichannel Marketing in Q4: How CRM Can Boost Results

If you’ve been around retail marketing for even a couple of years, you will know Q4 is everything. Across the industry, the final quarter of
One Person Can’t Do It All: The Power of an Agency CRM Team

It’s November, and the panic is setting in. Your teeth aren’t chattering because it’s getting frosty out there; it’s because Q4 is looming, your holiday
CRM Solutions for Education: A Practical Guide

We’ve recently been speaking with admissions, student services, marketing, and alumni teams across various universities and colleges, and two key challenges keep coming up that
CRM Strategies for Maximising Peak Season

Ah, the golden quarter, the “most wonderful time of the year” stretching from Halloween all the way to New Year’s. It’s exciting, it’s chaotic, we
Why Your Loyalty Strategy Needs an Upgrade

Missed our latest Customer Loyalty webinar with the awesome crew at Paperplanes? Don’t worry — we’re not about to make you sit through the full
