WeDoCRM are delighted to launch our latest Retail CRM whitepaper and webinar next week, with our partner Bloomreach, just in time for Black Friday and the holiday season!
As we approach the most crucial time of the year for retailers, we’ve reviewed and reimagined Retail CRM, with our whitepaper & webinar that covers how to drive engagement, revenue and lifetime value over the holiday season.
Black Friday is changing. One-off discounts and generic email blasts are no longer enough to cut through the noise. Today’s customers expect you to understand their preferences and deliver relevant, personalised experiences at every turn. Is your Retail CRM strategy ready for the challenge?
What to Expect
CRM that relies on basic segmentation and scheduled newsletters won’t drive the results you need. To win Black Friday 2025, you need to turn your CRM into a real-time engine for engagement, revenue, and retention.
In our whitepaper and in our webinar, we’ll show you how to…
- Unify Customer & Product Data: Move beyond fragmented tools and create a single source of truth to power truly personalised campaigns.
- Embrace AI-Powered Automation: Go beyond basic “abandoned cart” emails and use AI to predict intent, personalise content dynamically, and adapt to customer behaviour in real time.
- Engage Beyond the Inbox: Create consistent, personalised messaging across every channel – from web and SMS to search and conversational shopping.
- Optimise for Lifetime Value: Shift focus from one-time conversions to building long-term loyalty with smart segmentation and retention strategies.
- Simplify Your Tech Stack: Discover how to consolidate your tools, reduce costs, and empower your marketing team to move faster and smarter.
Get ready to download our whitepaper on: Monday 17th November 2026 from our resources section here (https://www.wedocrm.co/resources/)
Sign up to our webinar on: Wednesday 19th November at 1pm (GMT), register here: https://visit.bloomreach.com/reimagining-retail-crm-for-black-friday
Join our CEO Matthew Watson, Head of Growth, Vanessa Mallia and Bloomreach for a forward-thinking webinar on Reimagining Retail CRM for Black Friday. We’ll be covering best practices, top tips, award-winning case studies and and innovative ways to drive stronger engagement and loyalty in 2025 and beyond.
Ready to Reimagine your Retail CRM?
Don’t let outdated CRM strategies hold you back, discover how to transform customer relationships and make Black Friday 2025 your most successful yet.
Download the whitepaper, join the webinar, and start building smarter, engaging retail experiences today.
