Top 6 CRM Trends for 2026
CRM Trends for 2026: From Smart to Autonomous, From Predictive to Proactive Last year, we explored how CRM was getting smarter with AI, automation, and
The Winning Formula: CRM and Marketing for Sports Organisations
The Winning Formula: CRM and Marketing for Sports Organisations The sports world is absolutely booming. Thanks to streaming, social media, and global leagues, more people
WeDoCRM 2025: A Year of Growth, Wins & Big Milestones
As 2025 comes to a close, it’s impossible not to reflect on what has been one of the most exciting, transformative years in WeDoCRM’s journey
How to Win Back Customers this Christmas
The festive season brings so much pressure on e-commerce directors and marketing teams to convert as many transactions as humanly possible before Santa has his
Sending Campaigns on Christmas Day: Smart or Spammy?
Every December, marketing teams face the same dilemma of inboxes bursting at the seams and collectively ask themselves the question… “Should we send that campaign
Agentic AI in CRM: The Hidden Advantage Behind Holiday Conversions
The holiday season is here, and so is the endless scrolling, second-guessing, and “what do I even buy them?” panic we all go through. Well,
Meet Our Senior CRM Manager – Georgia Vlachou
Our “Spotlight on Services” series introduces WeDoCRM’s team members and explains how they contribute to your projects or daily support when you team up with
Reimagining Retail CRM: The Best CX and Personalisation Tactics
Peak season isn’t just a weekend anymore; it’s practically a whole season of its own. You’ve got promotions starting earlier, running longer, and every brand
What John Lewis Can Teach Us About Emotional Marketing
Every year, without fail, the John Lewis Christmas advert becomes a national moment. People stop what they are doing to watch. Not because they’re waiting
How Retailers Can Do More With Less in 2025
The mood across retail in 2025 could best be described as… tense smiles and budget spreadsheets. Back in 2023, we wrote a blog on this
